Amy Oppusunggu

Amy’s professional journey is a testament to her commitment to making a meaningful impact in the lives of others, especially as a dedicated Behavioural Support Practitioner. Armed with a Diploma of Nursing, Amy embarked on a career in healthcare that has been both diverse and impactful.

Her initial foray into the field saw her take on the role of Clinical Care Coordinator, where she managed the day-to-day operations of a residential service with a focus on behavioural support. From client assessment to care planning and medication administration, Amy’s compassionate touch was evident in every aspect of her work. Her leadership skills shone through as she navigated the complexities of managing staff, supervising documentation, and ensuring compliance with regulatory standards during her 8-year tenure in disability sector management.

Amy transitioned into the role of Support Coordination Manager, a move that further highlighted her dedication to client welfare, particularly in terms of behavioural support. Engaging with NDIS participants, effectively managing funding, and building strong relationships with service providers showcased her ability to excel in a dynamic and challenging environment. Crisis support and the ability to maintain confidentiality were integral components of her role, demonstrating her grace under pressure.

Amy’s versatility came to the fore in 2019 when she assumed the position of Business Development Manager at Connect Support Services and Solutions. Her responsibilities expanded to include participant intake, business growth, staff engagement, and training, all with a focus on incorporating behavioural support strategies. Representing the company in care teams, developing rapport with participants, and ensuring compliance with NDIS policies were all within her purview, showcasing her adaptability and leadership acumen in the realm of behavioural support.

Amy’s journey began with education and clinical placements during her nursing studies, laying a solid foundation for her subsequent roles, including her specialization in behavioural support. Praise from facilitators for her ability to connect with patients, and consistently showcase empathy and compassion highlighted her dedication to providing care, especially in the realm of behavioural support.

Amy’s skills extend beyond the healthcare sector; she possesses an aptitude for developing new skills, excels in multitasking, and maintains a professional phone manner, crucial in the realm of behavioural support. Beyond her professional pursuits, Amy finds joy in spending time with family, enjoying music, and playing basketball.

With a rich background and a genuine passion for making a positive impact, Amy brings a unique blend of skills and experiences to any role she takes on. Her journey is a testament to her unwavering commitment to excellence and compassion in the service of others, particularly in the specialized field of behavioural support.